Expert Speak: What’s New in Botmetric 2.0?

Editor’s Note: This exclusive blog post is by our zealous Customer Success Manager, Richa Nath. Includes featured excerpts of an interview by her with Amarkant Singh, Head of Product, Botmetric.  

2017 is the year the cloud will zoom like a rocket, says an IDG  report. To that end, organizations, big or small, will have to be ready for challenges in getting the processes, technology, and people required to proceed in the cloud-driven and cloud-first journey. This is where Botmetric has been helping cloud users manage their public cloud as a unified cloud management platform, since 2014.

As a Customer Success Manager at Botmetric, my team and I have put our best foot forward (and will continue) to help several customers manage & optimize public cloud easily. From the time Botmetric launched till date, we have not shifted our focus a tad in achieving what we have believed — “We want to be the best friend in managing your cloud.’

On the occasion of Thanksgiving day, we released a new version of Botmetric. Our previous blog post, a cover story by Botmetric CEO Vijay Rayapati, already threw light on why the new Botmetric was built when the platform already had good feedback from the customers.

Today, I would like to share few excerpts of an exclusive tech talk I had arranged with Amarkant Singh, Head of Product, Botmetric, on the day of launch. These excerpts will spill more beans on what’s new in Botmetric 2.0!

Here it goes:

[mk_mini_callout title=”Richa: “]

The new Botmetric platform now has three applications: Cost Management & Governance, Security & Compliance, and Ops & Automation. What else should our customers know about the new Botmetric?

[/mk_mini_callout]

Amar: The new Botmetric is ingrained with cutting-edge cloud intelligence that will further help manage, optimize, and govern the cloud in the easiest way possible. Moreover, it is now customer centric. As you already know, a CIO will rarely be interested in Ops and Automation, while a CISO always wants to look into only security and compliance. In short, I can say that the new Botmetric is now user-targeted within a company, it is unified, and an intelligent cloud management platform.

[mk_mini_callout title=”Richa: “]

There is a new feature called Smart RI Management in the Botmetric Cost Management & Governance app. And under this feature, there is Confidence Score. How does this matter in RI planning for businesses on AWS?

[/mk_mini_callout]

Amar: The new Smart RI Management is the GenNext of the previous RI management module. This new feature is built with intelligence and has the Confidence Score. This Confidence Score is a wise metric that adds more insights in decision making while reserving cloud capacity for the businesses. We always wanted to give our customers the opportunity to make intelligent RI decisions to increase their Cloud ROI. The Confidence Score is that number calculated considering multiple factors like number of days a server was used, CPU usage, network I/O, etc. In essence, the Smart RI Management allows customers to filter confidence score accordingly to suit their RI planning.

[mk_mini_callout title=”Richa: “]

The new Cost Management & Governance app has EC2 Cost Analysis. How does it help Botmetric customers in understanding their AWS Cloud utilization?

[/mk_mini_callout]

Amar: In my experience, EC2 is the highest contender towards a customer’s AWS expenses. And it’s hard to analyze various related items in EC2 cost for customers. With the launch of EC2 Cost Analysis app, Botmetric customers can now find out various insights like which instances they are spending the most, what is the split cost for various sub services like EBS/EIP, etc. In addition, there are other involved costs such as subscription, NAT-Gateway and more. These costs needs to be taken care of too. We are very excited to offer EC2 cost analytics to our customers for simplifying their analysis.

[mk_mini_callout title=”Richa: “]

I’ve several customers asking me, if there is anything Botmetric can do about Data Transfer cost insights? Now that it’s included in the new Botmetric, can you throw some light on it? And tell our customers how does data transfer analysis help in cost reduction?

[/mk_mini_callout]

Amar: This is one of the most requested feature by our users because Data Transfer is a gray area for even AWS cloud power users. If you are a business with high data transfer nature in your infrastructure, then you would definitely want to realize which services contribute more towards data transfer expenditure and how it’s spread across different bandwidth costs of AWS. This realization of data transfer cost analysis through AWS bills is a tedious and manual task. With Botmetric’s new AWS Data Transfer Analysis feature, customers can understand their bandwidth costs at ease.

[mk_mini_callout title=”Richa: “]

RI recommendations was one of the most favorite feature of our customers. The new Botmetric has ‘Smart’ RI recommendations. How do you think it will add more value than the previous RI recommendation feature?

[/mk_mini_callout]

Amar: Yes, we received a lot of good feedback for the AWS Reserved Instance planning module in Botmetric. With the new Smart RI recommendation, like its predecessor, is also a process defined within Botmetric to simplify the cloud capacity purchases by businesses. It starts from identifying the capacity to be reserved (EC2 RIs in term of instances) and then identifing what kind of RI financial model provides the best ROI for the customers. It computes an intelligent Confidence Score to help customers take decisions for their AWS RI purchase. Within the detailed RI planner, customers can now filter in the Confidence Score, view type of RIs that are lined up for recommendations and add them to the plan. This plan can then be downloaded as CSV report and can be consumed offline to get approvals and plan budget. We are working on further simplifying this task so our customers with large cloud infrastructure can do this quickly.

[mk_mini_callout title=”Richa: “]

Before I move to other questions on Security & Compliance, do you want to talk about any other cool features available in the new Cost Management & Governance app?

[/mk_mini_callout]

Amar: Yes. We have also included Eliminate feature in Cost Management and Governance app, where customers can perform multiple clean-ups in their cloud account with 0% error, that too with just one click. This will definitely save hours of manual work and save money for our customers.

[mk_mini_callout title=”Richa: “]

In the new Security & Compliance app, we have introduced Health Score there. How does it help customers in understanding the security of their infrastructure?

[/mk_mini_callout]

Amar: Our thought of creating Health Score was to help our customers to reach a score of 100 for a fully secure and compliant infrastructure. This score is computed based on our security and compliance analysis with respect to customer known history from previous audits & our recommended best practices for securing infrastructure on the cloud. In essence, it will help customers keep track of their cloud security compliance.

[mk_mini_callout title=”Richa: “]

Many customers who tried Beta have asked me about the custom policies for audits. So, how does custom policies help customers in Security & Compliance?

[/mk_mini_callout]

Amar: We created various categories in audits to make it easy for customers to understand their network security and disaster recovery compliance, etc. If a customer feels that the pre-defined policies are not tailored to their needs, then Botmetric provides an opportunity for them to create custom policies by selecting various audits related to security and compliance with specific configuration suited for their business. It is not as complicated as it sounds at least for cloud security engineers 🙂

[mk_mini_callout title=”Richa: “]

In Security & Compliance app, there is an exclusive Security Group(SG) audit? What is it?

[/mk_mini_callout]

Amar: AWS Security Group (SG)  is the most used network services in AWS infrastructure for defining the access security (using virtual firewall) for a customer’s cloud infrastructure.  Most of the network access rules are  handled by it. The SG determines network access rules to define the inflow/outflow traffic and also regulates the access to specific IPs in a customer’s cloud infrastructure. Since the security groups are at the core of network security in AWS cloud, a dedicated audit section for such a critical service was much required so that our customers have a higher vigilance and easy way to locate any critical vulnerabilities quickly.  I strongly recommend this feature for network engineer responsible for managing the access security for their AWS cloud.

[mk_mini_callout title=”Richa: “]

Under the Ops & Automation app, there is a Resource Analyzer, which has a new visual map-view feature. What is the thinking behind it and how it will help?

[/mk_mini_callout]

Amar: Many customers have asked for a single view of their global cloud infrastructure in AWS. With Resource Analyzer, a customer can get an aggregated view of cloud resources distribution across the globe, discover various key cloud services consumed by them, and eliminate unused resources. We are working on making this much more intelligent to pinpoint problems and detect issues in customer cloud environment. Many of our beta customers have heavily used this feature to download reports by 1st, 2nd, and 3rd most utilized regions.

[mk_mini_callout title=”Richa: “]

What are the major features in the new Ops & Automation application that you think customers should be aware of?

[/mk_mini_callout]

Amar: Firstly, the new Ops and Automation application has an execution history feature that tracks every action taken by Botmetric on your behalf for automating operational jobs and handling any alert events. It is one of our most requested feature by our customers, as many wanted to view the previous executions and track the changes in Automation. This feature will help a lot of our customers who are performing internal audits & need to have visibility into their cloud automation changes. Secondly, we have included extensive filters in Resource Analyzer to help customers explore all resources across various cloud accounts and regions. Moreover, it will help customers drill down details to a cloud availability zone and their custom tag, and then allow them to download the report so that they can consume it offline.

If you’re on AWS, then do explore the new Botmetric platform for intelligent cloud management, for free, with an exclusive 14-day trial, and do give us a shout out on TwitterFacebook, and  LinkedIn  to tell us what you think about it. Stay tuned for other interesting news from us!

 

Introducing Botmetric 2.0 – A Unified & Intelligent Cloud Management Platform

Editor’s Note: This exclusive launch blog post is penned by Vijay Rayapati, CEO at Botmetric.

Today is a big day, and I have some great news from Botmetric HQ. The all-new ‘Botmetric Platform’ is  out now!

Since Sep 2016, Botmetric 2.0 was in private beta for some of our users, and today we are launching the public availability of our new platform. Based on the feedback and our learning, we decided to turn Botmetric into a platform of applications that are use case targeted, instead of providing a ‘one-size-fits-all’ offering. To this end, Botmetric platform now has three products for unified cloud management:

    • Cost Management and GovernanceBuilt for CIO & Business heads
    • Cloud Security and Compliance:  Built for CISO & IT Security Engineers
    • Ops & Automation:  Built for CTO & DevOps Engineers

When we decided to work on the new Botmetric platform, the primary goal was to provide a great user experience, simplified and consistent design, with intelligent decisions & in-context customer engagement.

Our objective of taking the platform approach with applications was to reduce the information overload and help users find insights that matter to them in one-click. Above all, users get the information they want when they need without worrying about the rest of the modules.

When we already had a good product, why did we build the new Botmetric platform?

Because, we are on a mission to “simplify your cloud management by leveraging intelligence and automation”

To put this journey in perspective, we have been working with many public cloud users over the past 24 months to  understand their operational challenges in managing cloud; and how Botmetric could help simplify their daily lives. The feedback has been both overwhelming and heartening, like:

  • Botmetric is a good product and adds significant value for cloud management
  • Customers love the  super responsive customer support and design consistency offered by Botmetric
  • There are significant operational challenges that still remain unsolved for them, and Botmetric act as a control point to resolve these issues, etc.

Despite these feedback, as passionate cloud users, we did not stop here. We went ahead, spoke to many of our customers, and unearthed several facts. This sets the stage to answer a key question: Are we addressing the specific and evolving operational needs of our customers? Some of the key lessons we discerned are:

  1. Providing depth in specific areas such as Cost Management and Governance, Automation, Alerts Intelligence, Security and Compliance, instead of generic tools.
  2. Getting to a problem’s resolution, with one click that are further aided by  relevant insights.
  3. Providing great user experience and design across the platform.
  4. Offering deeper user engagement with bolstered, intelligent features and automated decisions.

This is why ‘the new Botmetric platform’ was born.

Five new things that will make you fall in love with the new Botmetric:

  1. Consistent UX across the platform and the apps: Our foremost goal while designing the new platform was to provide a great user experience and significantly improve the utility value for our customers. We have spent  a lot of time talking to many customers & trial users to capture their feedback. The new platform provides a thought through design consistency across interactions of various applications.
  2. Freedom to choose what is necessary with modularized applications: We have unbundled previous Botmetric offerings into three specific applications categorized as Cost & Governance,   Security & Compliance,   Ops & Automation.  This allows users to use what they need without worrying about other things. However, as a company, users can use everything offered by Botmetric to solve their overall operational problems from cost, security, and automation standpoint.
  3. Improved reporting and admin modules: We have completely revamped the reporting modules by Cost & GovernanceSecurity & ComplianceOps & Automation so users can easily discover the relevant reports as they need. The admin module is simplified for easier configuration management.
  4. Brand new features with intelligence: We are rolling out many new features that have been in the work for quite sometime as requested by our users. The Cost & Governance module provides data transfer analysis, chargeback & budgeting capabilities. We have rolled out various compliance policies in the Security & Compliance application to help users understand what they need to fix first.
  5. Highly responsive and modular design – The new platform uses responsive design and AngularJS framework for front end engineering. This makes it easier for our users to use it wherever they want. Our users can try the application across different screen resolutions and devices.

Frequently Asked Questions

Will the old version be available?

The older version will be be available for existing users until 15th of Dec 2016.

Is there a price increase in my subscription?

No, all the existing users will pay as per their previous subscription plans.

Why should I move to new Botmetric?

The new platform is easier to use. It has consistent design, and also simplifies users’ lives with new features.

Will there be any training or webinars on the new Botmetric platform?

Yes. A webinar will be announced very soon that will give a walk through of the product. For further details about this webinar, connect with us on Twitter, Facebook, and LinkedIn.

We are truly excited  about this launch and gratified that  our customers have played a part in this co-creation by participating  in  our private beta, shared feedback and appreciation. We truly appreciate that and also be assured, we are  going to be very focused on improving our new platform further over next few months. We would love to hear your feedback on the new platform and please write to us at  support@botmetric.com.  Do  explore the new  Botmetric today.

Introducing Botmetric 2.0 – A Unified & Intelligent Cloud Management Platform

Editor’s Note: This exclusive launch blog post is penned by Vijay Rayapati, CEO at Botmetric.

Today is a big day, and I have some great news from Botmetric HQ. The all-new ‘Botmetric Platform’ is  out now!

Since Sep 2016, Botmetric 2.0 was in private beta for some of our users, and today we are launching the public availability of our new platform. Based on the feedback and our learning, we decided to turn Botmetric into a platform of applications that are use case targeted, instead of providing a ‘one-size-fits-all’ offering. To this end, Botmetric platform now has three products for unified cloud management:

    • Cost Management and GovernanceBuilt for CIO & Business heads
    • Cloud Security and Compliance:  Built for CISO & IT Security Engineers
    • Ops & Automation:  Built for CTO & DevOps Engineers

When we decided to work on the new Botmetric platform, the primary goal was to provide a great user experience, simplified and consistent design, with intelligent decisions & in-context customer engagement.

Our objective of taking the platform approach with applications was to reduce the information overload and help users find insights that matter to them in one-click. Above all, users get the information they want when they need without worrying about the rest of the modules.

When we already had a good product, why did we build the new Botmetric platform?

Because, we are on a mission to “simplify your cloud management by leveraging intelligence and automation”

To put this journey in perspective, we have been working with many public cloud users over the past 24 months to  understand their operational challenges in managing cloud; and how Botmetric could help simplify their daily lives. The feedback has been both overwhelming and heartening, like:

  • Botmetric is a good product and adds significant value for cloud management
  • Customers love the  super responsive customer support and design consistency offered by Botmetric
  • There are significant operational challenges that still remain unsolved for them, and Botmetric act as a control point to resolve these issues, etc.

Despite these feedback, as passionate cloud users, we did not stop here. We went ahead, spoke to many of our customers, and unearthed several facts. This sets the stage to answer a key question: Are we addressing the specific and evolving operational needs of our customers? Some of the key lessons we discerned are:

  1. Providing depth in specific areas such as Cost Management and Governance, Automation, Alerts Intelligence, Security and Compliance, instead of generic tools.
  2. Getting to a problem’s resolution, with one click that are further aided by  relevant insights.
  3. Providing great user experience and design across the platform.
  4. Offering deeper user engagement with bolstered, intelligent features and automated decisions.

This is why ‘the new Botmetric platform’ was born.

Five new things that will make you fall in love with the new Botmetric:

  1. Consistent UX across the platform and the apps: Our foremost goal while designing the new platform was to provide a great user experience and significantly improve the utility value for our customers. We have spent  a lot of time talking to many customers & trial users to capture their feedback. The new platform provides a thought through design consistency across interactions of various applications.
  2. Freedom to choose what is necessary with modularized applications: We have unbundled previous Botmetric offerings into three specific applications categorized as Cost & Governance,   Security & Compliance,   Ops & Automation.  This allows users to use what they need without worrying about other things. However, as a company, users can use everything offered by Botmetric to solve their overall operational problems from cost, security, and automation standpoint.
  3. Improved reporting and admin modules: We have completely revamped the reporting modules by Cost & GovernanceSecurity & ComplianceOps & Automation so users can easily discover the relevant reports as they need. The admin module is simplified for easier configuration management.
  4. Brand new features with intelligence: We are rolling out many new features that have been in the work for quite sometime as requested by our users. The Cost & Governance module provides data transfer analysis, chargeback & budgeting capabilities. We have rolled out various compliance policies in the Security & Compliance application to help users understand what they need to fix first.
  5. Highly responsive and modular design – The new platform uses responsive design and AngularJS framework for front end engineering. This makes it easier for our users to use it wherever they want. Our users can try the application across different screen resolutions and devices.

Frequently Asked Questions

Will the old version be available?

The older version will be be available for existing users until 15th of Dec 2016.

Is there a price increase in my subscription?

No, all the existing users will pay as per their previous subscription plans.

Why should I move to new Botmetric?

The new platform is easier to use. It has consistent design, and also simplifies users’ lives with new features.

Will there be any training or webinars on the new Botmetric platform?

Yes. A webinar will be announced very soon that will give a walk through of the product. For further details about this webinar, connect with us on Twitter, Facebook, and LinkedIn.

We are truly excited  about this launch and gratified that  our customers have played a part in this co-creation by participating  in  our private beta, shared feedback and appreciation. We truly appreciate that and also be assured, we are  going to be very focused on improving our new platform further over next few months. We would love to hear your feedback on the new platform and please write to us at  support@botmetric.com.  Do  explore the new  Botmetric today.

Introducing New Botmetric Cloud Automation Dashboard

As businesses are migrating from on-premise automation age to cloud automation age, managing workloads seamlessly has become more advanced and flexible. The journey to automated agility on cloud has become easy. And we’re happy about it!

To cater faster automation assistance to businesses running on AWS Cloud, our team is back with their next offering for our users. We are pleased to announce the launch of our Cloud Automation Dashboard.

This Dashboard will summarize in a single view:

  1. Number of jobs scheduled through Botmetric Cloud Automation
  2. The scheduled job execution status for each of your AWS accounts
  3. Tell you the backup status of the storage volumes and database instances in your cloud infrastructure

With the all-new Botmetric Cloud Automation Dashboard, you get a bigger picture of your automated cloud tasks. Additionally, here are a few features you should check out for.

Scheduled Jobs Widget

The Jobs Widget tells you the total number of scheduled cron/interval jobs you have created in the Create Jobs sub-section under the Cloud Automation module. You can visualize how many of those jobs are in an active/disabled status.

Botmetric-Cloud-Automation-Dashboard-Job-Widget-AWS-Cloud

Botmetric Cloud Automation helps you save oodles of time, and now you have a way to see how much. This estimate is based on the time that you save by scheduling repeated jobs instead of executing each one of them from the AWS console.

The new dashboard also tells you the cost you saved by scheduling jobs. For example, by starting/stopping instances and RDS or by increasing/decreasing auto scaling, you get to see how much you have saved. This would help you build a performance optimal infra, designed for potential savings.

Job Execution Widget

The Job Executions Widget has a ticker that shows the number of jobs that were executed successfully and the ones that failed till date. This count is a cumulative one from the day you launched Cloud Automation.

Botmetric-Cloud-Automation-Dashboard-Execution-Widget-AWS-Cloud

A timeline graph shows you the number of successful jobs executed, alongside the jobs failed (per day). You can visualize this data in time spans of 7, 14 and 30 days.

Storage and Databases Widget
As a best practice to make your cloud infrastructure DR ready, we constantly request Botmetric users to take up a backup of the data, regularly.

Our new Storage and Database widgets help you track backup status of your storage volumes and database instances as per regions. You can visualize this information in time spans of 7, 14 and 30 days.

Botmetric Cloud Automation Dashboard-3

The Storage graph indicates what are the number of storage volumes you have and how many of them are backed up in past 7, 14, or 30 days. It quickly draws your attention to whether your cloud infrastructure is disaster ready or not, prompting you to take action.

Botmetric-Cloud-Automation-Dashboard-Databases-Widget-AWS-Cloud

Simultaneously, the Databases graph tells you the RDS instances in that region and whether they have been backed up for continued performance and agility of your system. AWS, by default, schedules RDS backup. But it takes backup of your data in every 24 hours.
If in case your cloud environment faces any unfortunate outage within these 24 hours till AWS takes the next backup of your data, you may compromise all of your critical workload data in one go! We certainly don’t feel this right.

Ideally, in a dev environment, backups should be taken every few hours, incrementally. Botmetric has a provision for this too. You can schedule backups of your RDS instances at the time intervals you think appropriate through our Cloud Automation feature.

Cron jobs can be scheduled as per custom timezone

We never let feedback go unattended! Few of our users had requested for a custom timezone support to schedule jobs as per their time zones.
This much awaited feature is now live.

Botmetric Cloud Automation Create Jobs Custom Timezones AWS Cloud

Now you can schedule cron jobs in Botmetric as per the local time zone along with the default UTC timezone asistance. This means that you can see your jobs being executed at times defined by you.

These features in Botmetric’s new Cloud Automation Dashboard are strategically designed to help customers inspect their cloud ops tasks and better automate for high performance and agile cloud environment.

So, go ahead! Take up a 14-day trial to explore our all-inclusive Cloud Automation Dashboard and start automating tasks 10x faster. We would love to hear your feedback on our new feature release. Do share your feedback at support@botmetric.com.
While you start exploring the features, our team will be back soon with another great news for you!

Stay connected with us on Facebook, Twitter, LinkedIn for upcoming releases.